FAQ’s

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What is Open Jump?

Open Jump refers to the time we are open to walk-in jumpers. If we are closed for a private event or any other reason we will post that information to Facebook page, here.

Do I have to make a reservation?

No, reservations are only available for groups of 12+ jumpers. If you have less than 12 jumpers you may walk-in during any Open Jump time. If we happen to be sold-out when you arrive you may purchase the next available time slot. Our wait time is usually less than 20 minutes.

How much does it cost?

Please see our Hours & Pricing page for the most up-to-date information, HOURS & PRICING.

 Do I have to pay to watch?girl jumping copy

No, spectators are always free to watch or relax.

Is there a Military discount?

Active military save $1 off their 1st hour with valid I.D. for ages 7 and older.

Are you open?

Check our Hours & Pricing for open times. Please visit our Facebook page for the latest details on private events, Facebook.

Are you busy today?

Weekends and holidays are our busiest times. There is usually more open space available during weekdays. Call our front desk for a real-time update. 719-999-5062, If we don’t answer we are busy helping a customer.

Can I get a group discount?

Group Rates are available during regular hours Monday through Friday for groups of 12 jumpers or more. You must make your reservation and pay the $50 non-refundable deposit at least 48 hours in advance. We do not offer group rates on weekends or holidays. You can still reserve a spot for a group on the weekend or holiday, but unless you are church affiliated we don’t offer a group discount on weekends or holidays. Contact to reserve your spot.

Can I make a reservation for a group?

Groups reservations for 12+ jumpers are available everyday during regular hours. There is a $50 non-refundable deposit due at least 48 hours in advance. Contact to reserve your spot.

Is there a weight limit?

There is no set weight limit, but the chances of being injured increase significantly if the jumper exceeds 225 pounds. Always jump within your ability and check with your physician before participating.

Are there age restrictions?

Children must be able to walk on there own unassisted to be jumping on the trampolines. We strongly suggest coming during the weekdays or early Friday/ Saturday to avoid the crowds and larger jumpers.

Can I jump with my child?

At this time, yes you may jump with your child, however we strongly suggest children under 6 come during the weekdays or early Friday/ Saturday to avoid the crowds and larger jumpers.

Can I just drop my kids off?

We ask that parents actively monitor their 2-8 year old while in our facility. We are not responsible for unattended children.

Where can I get the waiver?

Right HERE!

I’m guardian for the day…Am I allowed to sign the waiver for a minor?

No, only the minor’s parent or court-appointed legal guardian is allowed to sign the waiver for a minor.

Can I bring in my own food and drinks?

We do not allow outside food or drink. We have a free water fountain and a small selection of drinks and snacks available for purchase.

I signed the digital waiver online, now what do i do?

You’re all set! Log out of your account and come on in!

How do I book a birthday?

You can book a birthday 24/7 online by clicking here.

Click Here or call (719) 999-5062 for more information or to contact our Event Manager.